Business Development – When trust breaks down

Trust

Let me tell you a story. Every now and then I have real life experiences which prove to me that what I teach here on this site holds good. I consult as a bid manager and am often asked to return for repeat work. Relationships. I help out by leading bid teams or by providing coaching and [...]

Business development targets are for the whole team

Typical Strategy Map: All departments know how they fit in! (Click to enlarge)

  All serious companies, public and privately owned, set key company financial performance targets. The Business Development or Capture Manager is one of the front line team charged with delivering the targets. However, business development is more than marketing or opportunity capture and it is essential that the business development manager understands the context within [...]

Business Development 12-Module Online Course Launch

Launch Graphic

I’ve been very pleased with the level of interest shown in the online course.  More people are subscribing to the mail list every day, which is gratifying.  I’m now in a position to set the launch date: 18th May at 1400 BST. Membership is restricted  for this first launch to ensure that a quality of service [...]

BCM#2 – 5 Steps to Sustainable Business Capture Growth

Take early steps to grow your business capture performance

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  BCM#2 – 5 Steps to Sustainable Business Capture Growth This episode of Business Capture Mastery explains the fundamental challenges for successful business capture and describes 5 Steps YOU can take to ensure business capture growth.  The quick tip describes the first thing to do when an ITT or RFQ is received – to start [...]

Winning Business: customer influence for business development

People who develop mutual regard for each other do better business

Winning business is what it is all about, yet many businesses don’t appreciate the need to interact with customers and establish a positive influence, before writing a proposal to them.   Mark McCormack, founder of IMG, summarised the reality very succinctly: “All things being equal people will do business with a friend. All things being unequal people will still do business with a [...]

Business influence: winning business with customer influence!

Take early steps to grow your business capture performance

Business winning activity includes  influencing the customer, so planned effort for this this should be central to all business capture plans. Business Capture Mastery’s Customer Builder Blueprintfor customer influence applies to all customers in all markets and is a summary of each of the steps that make up the blueprint as it applies to complex sales opportunities:

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